At Estateswim, we pride ourselves on offering an exceptional shopping experience from start to finish. Whether you're purchasing our exclusive Italian-designed swimwear for a beach getaway or a special occasion, we ensure that your order is delivered quickly, securely, and with care. Here’s everything you need to know about our shipping process:

1. Shipping Times

We offer a range of shipping options to ensure that you receive your luxury swimwear in a timely manner. All orders are processed within 1-2 business days. Delivery times will vary depending on the shipping method chosen and your location.

Local Shipping (Singapore Orders): Typically arrives within 2 business days.
International Shipping: Shipping times vary by country, typically between 7-14 business days.

2. Shipping Costs

We believe in providing a premium experience with every order. which is why we only offer registered shipping on all orders. For international orders, shipping fees are calculated at checkout based on your location and the weight of your order.

Domestic (Singapore) Orders:
- Registered Shipping: $2
International Orders:
- Shipping fees calculated at checkout, depending on destination
- Import duties and taxes are the responsibility of the customer upon delivery

3. Packaging

Each piece of swimwear is carefully packaged to ensure it arrives in perfect condition. Our packaging is designed to reflect the luxury of our brand, with eco-friendly materials that align with our sustainability values.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your swimwear’s journey to you. Simply click the tracking link in the email to view your order status. Please allow up to 24 hours for tracking information to be updated after your order is shipped.

5. International Shipping

We are pleased to offer international shipping to select countries, bringing our exclusive luxury swimwear to customers worldwide. Please note:

Customs Duties & Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be applicable to their order. These fees are assessed by the destination country and are due upon delivery.
International Shipping Times: As mentioned above, delivery times vary based on location, typically between 7-14 business days.

For a complete list of countries we ship to, please refer to our checkout page.

6. Lost or Stolen Packages

While we take great care in ensuring your swimwear arrives safely, we cannot be held responsible for packages once they have been marked as delivered by the carrier.

If your order has been lost or stolen, please contact the carrier directly with your tracking number. If you're experiencing issues, our customer service team is here to assist you in any way we can.

7. Shipping Restrictions

Please note that due to certain restrictions, we are unable to ship to P.O. boxes or certain international destinations. If you have questions regarding shipping restrictions or need assistance with your order, please contact our customer service team.

8. Returns & Exchanges

We understand that sometimes things don’t work out. If you’re not completely satisfied with your purchase, please review our Returns & Refund Policy for instructions on how to return or exchange your swimwear.

9. Customer Service

If you have any questions about your order, shipping, or need assistance tracking your package, our dedicated Customer Service Team is here to help:

Email: hello@estateswim.com